Shipping Policy

Shipping

We ship throughout the country and, where available, to selected international destinations.

Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times vary depending on the destination and the shipping carrier:

• Domestic shipments: typically 2–5 business days.

• Remote areas and islands: delivery may require an additional 1–3 business days.

• International shipments: delivery times vary depending on the destination country and any applicable customs procedures.

Please note that delivery times are estimates and may be affected by circumstances beyond our control, such as adverse weather conditions, carrier delays, strikes, or periods of high shipping volume.

Shipping Costs

Shipping costs are calculated and displayed during checkout before the order is confirmed. Any free shipping promotions will be clearly indicated on our website.

Order Tracking

When available, customers will receive a shipping confirmation email containing a tracking number to monitor the status of their shipment.

Failed Delivery

If the carrier is unable to deliver the package due to the recipient's absence or incorrect/incomplete shipping information, additional delivery attempts may be made, or the package may be held at a designated pickup location in accordance with the carrier's policies.

Delivery Inspection

Customers are encouraged to inspect the package upon delivery. If the packaging appears damaged or tampered with, any issues should be reported to the carrier immediately and communicated to our customer support team as soon as possible.

Liability

Our responsibility for the shipment ends once the order has been handed over to the shipping carrier. Delivery delays caused by the carrier or circumstances beyond our control do not entitle customers to compensation, except where required by applicable law.

For any questions regarding shipping or assistance with your order, please contact our customer support team using the contact information provided on our website.